Small Business Marketing on Long Island: What Works
MarketingWord of mouth still matters on Long Island, but now it runs through Google. What works for local businesses, in the order we’d tackle it.
The roofer who gets the call isn’t always the best roofer; it’s the one homeowners find and trust first. Twelve marketing ideas for roofing companies, and how to track them.
Most homeowners need a roofer only a few times in their lives, and they rarely know one. When the time comes, after a storm, a leak or a home inspection report, they search, ask a neighbor and compare a few names. The roofing company that gets the call isn’t always the best roofer. It’s the one they find and trust first.
These twelve ideas cover how roofing companies earn that first call, from the basics every roofer needs to the ideas that set you apart.
For “roofer near me” and “roof repair [town]”, Google’s map results decide who gets seen. Choose “Roofing contractor” as your primary category, list each service (repairs, replacement, inspections, gutters, siding), set your service area and add photos of real jobs every few weeks. Our local SEO guide walks through the rest.
Roof repair, roof replacement, emergency roofing, flat roofs, shingle, metal and slate roofs, chimney work, gutters, inspections: each is a separate search, and each deserves a page that explains the work, the options, what affects the price and how to request an estimate.
Homeowners search for a roofer in their own town. Pages for your main towns, with local projects, photos and answers, help you appear in those searches, as long as each page has something real to say. When we rebuilt the website of Sunrise Roofing, a Long Island roofing and chimney company, it gained pages for about 130 towns and services in towns, each with local detail and an estimate form. Our guide to location landing pages explains how to do it without thin copies.
Put a short estimate form on every service and town page, a tap-to-call number in the header and a clear promise about what happens next, such as “We’ll call within one business day to schedule your inspection.” Ask only for what you need to reply.
Ask every happy customer, at the final walkthrough or with the invoice, with a direct link to your Google review form. Reviews that mention the town, the type of roof and the crew help both homeowners and your ranking. Reply to every review. Our article on Google reviews explains how to ask within Google’s rules.
Before-and-after photos, drone shots of finished roofs and short videos of your crew at work prove your quality better than any claim. Use them on your website, your Business Profile and social media, with the homeowner’s permission.
Licenses, insurance, manufacturer certifications (such as programs from shingle makers like GAF or Owens Corning), warranties and years in business. Put them on your home page, your service pages and your estimates.
After a storm, homeowners search for roof repairs and inspections all at once. Prepare in advance: a storm damage page explaining what to check and how insurance claims generally work, Google Ads campaigns you can switch on for affected areas, and a plan to check in with past customers there. Help homeowners avoid storm chasers by explaining what to look for in a contractor. Don’t negotiate with insurers on a homeowner’s behalf, which in many states requires a public adjuster’s license, and never pressure anyone to sign on the spot.
Search ads put you at the top for “emergency roof repair” today. Local Services Ads, with Google’s “Google Verified” badge, charge per lead and include roofers. Start with your most profitable services and towns, track every call and form, and cut what doesn’t convert. Our guide to Google Ads for service businesses covers the setup.
Facebook and Instagram ads rarely catch homeowners at the moment of need, but they work well for staying in front of people who visited your site (remarketing), and for showing homeowners near a current job the work you’re doing in their neighborhood.
Real estate agents, home inspectors, insurance agents, property managers and general contractors all meet homeowners who need a roofer. Offer them fast inspections, clear written reports and reliable scheduling, and they’ll keep sending work. If you thank partners for referrals, stay within the rules of their profession.
A roof lasts decades, but your customers also need gutters, repairs and inspections, and they have neighbors. Send seasonal reminders, offer maintenance plans, and put up a yard sign, where allowed, on every job.
If you have an advertising budget, spend it in roughly this order, and move money toward whatever brings jobs at the best cost:
| Channel | Best for | Watch out for |
|---|---|---|
| Google search ads | Homeowners searching right now for repairs or replacement | Broad keywords and clicks from outside your area |
| Local Services Ads | Urgent local searches, paid per lead | Leads for jobs or areas you don’t serve, which Google no longer credits |
| Facebook and Instagram | Remarketing, and neighborhoods near current jobs | Expecting urgent calls from people who weren’t searching |
| Direct mail | Neighborhoods around finished jobs, older housing stock | Mailing without a clear offer or a way to track replies |
| Yard signs and truck graphics | Familiarity in the towns where you work | Local sign rules and homeowners’ permission |
| Lead services | Filling a slow calendar | Shared leads and the rising cost per job |
The channels that keep paying off over time, such as your profile, your website, reviews and referrals, cost the least per job once they’re built, which is why the ideas above come first.
Lead services and shared lead marketplaces can fill a calendar, but a shared lead is often sold to several roofers at once, and the cost per job adds up. Every inquiry from your own website, profile and reviews is yours alone. Most roofing companies benefit from moving steadily from bought leads toward their own.
Use a call tracking number for each channel, track forms as key events, and ask every new customer how they found you. Compare the cost per job, not just the cost per lead, for each idea. Then do more of what works and drop the rest.
If you’d like help with your roofing company’s website and marketing, our SEO and Google Ads work covers most of this list. Book a call to talk it through.
Reach potential customers through focused campaigns that promote your services, bring people to your website, and keep your business top of mind.
Learn MoreTell us where your website and marketing stand today. We’ll show you which of these ideas fit your business and where to start.
No pressure. No obligation to move forward. Just a conversation to see if we’re the right fit.