Depend on Us. Every Step of the Way.

How We Work

We keep projects structured and collaborative, so you always know what we’re working on, what comes next, and why.

  1. Get in Touch

    What happens
    You send a few details about your business and what you need, and Mike reviews your request.
    Your part
    A short message, or a call booked online.
    What comes out
    A time to talk, with no obligation.

  2. Consultation

    What happens
    A first conversation about your business, your goals and what the website must do.
    Your part
    Share your goals and what isn’t working today.
    What comes out
    Whether we’re the right fit.

  3. Discovery

    What happens
    We learn about your audience, content, existing website and technical needs.
    Your part
    Provide the information and access we need.
    What comes out
    A recommended scope.

  4. Proposal

    What happens
    A written proposal with the scope, review rounds, timeline and price.
    Your part
    Review it and approve it.
    What comes out
    An agreed scope and cost before work begins.

  5. Design and Content

    What happens
    We shape the structure, the words and the visuals, then the design.
    Your part
    Review at agreed milestones, with consolidated feedback.
    What comes out
    Approved design and content.

  6. Development and Review

    What happens
    We build the website and test it across devices.
    Your part
    Review the finished site before launch.
    What comes out
    A website ready to launch.

  7. Launch

    What happens
    We take the website live and check that everything works.
    Your part
    Give the final approval.
    What comes out
    Your new website, live.

  8. Care

    What happens
    Updates, backups, monitoring and support, with improvements as your business changes.
    Your part
    Ask for help whenever you need it.
    What comes out
    A website that stays healthy.

Build, Then Grow and Flow as You Need Them

Our Services

Every service we offer, in three phases. Start with what your business needs now, and add the rest when you’re ready.

Build Phase

We turn your goals into a website built to perform.

  1. Strategy
  2. Design
  3. Content
  4. Development

Growth Phase

We help the right people find you and take action.

  1. SEO
  2. Marketing
  3. Tracking
  4. Optimization

Flow Phase

We keep your website running and your tools connected.

  1. Maintenance
  2. Support
  3. Integrations
  4. Automation

The Things You Probably Want to Know

Frequent Questions

What happens after you get in touch, how long a project takes, how involved you’ll be, and what comes after launch.

View All FAQs

Send us a few details about your business and what you need. Mike will review your request and arrange a time to talk. There is no pressure or obligation to move forward.

For website projects, the first conversation and discovery are currently free and included. We use discovery to understand your business, audience, goals, content, existing website, and technical needs before recommending a scope. The first conversation establishes fit and does not include a free strategy or technical audit.

The timeline depends on the size of the website, the content, the functionality, and how quickly decisions and materials are provided. After discovery, we will set a realistic schedule with clear review points and responsibilities.

You will help us understand your business, provide the information and access we need, and review the work at agreed points. We guide the process, explain our recommendations, and make each decision clear.

You will review the work at agreed milestones and provide consolidated feedback. The proposal will define the included review rounds. New requirements or changes outside the approved direction may need a separate quote and schedule adjustment.

Your website moves into ongoing care so updates, backups, monitoring, and support already have an owner. We keep the foundation healthy and can plan additional improvements as your business changes.

See How Your Project Would Run, Step by Step

Start With a Conversation

Tell us about your business and what you need. We’ll walk you through each step for your project: what we’ll do, what we’ll need from you, and what you’ll get.

Let’s Map Out Your Project

No pressure. No obligation to move forward. Just a conversation to see if we’re the right fit.